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Work Smarter, Together

Virtual Business Management Services

Your Virtual Business Management Support

Imagine the peace of mind of being able to focus on growing your business or stepping aside when needed while things in your business run smoothly without you.


If time and a lack of business systems and processes are getting in the way of you scaling up your business, I can help.

Take control of your day

Lighten The Load. Scale Your Business. Reduce Your Hours

Redefine Your Role

Create and update systems, processes and workflows that help you redefine your role as the business owner.

Reduce Your Workload

Delegate tasks to an expert and your new right-hand and accountability partner,  allowing you to free up your time to spend elsewhere.

Focus On Growth

With the right processes in place, supported by systems and tools that make those processes more efficient and effective, you’re able to leverage opportunities for networking and growth.

Every business is different, which is why I create tailored proposals for your specific needs. Many of my clients require Fractional Business Management services that fall into the following categories.

Deep Dive Session

Ready to take your business to the next level but not sure where to start?

Our discovery deep dive session is the perfect opportunity to gain clarity, insight, and actionable strategies tailored to your unique business needs.


During this focused session, we'll dive deep into your current challenges, goals, and opportunities, exploring potential roadblocks and uncovering hidden potential for growth.

Whether you're struggling with overwhelmed operations, stagnant growth, or simply seeking fresh perspectives, I am here to provide expert guidance and support.

By the end of our session, you'll walk away with a clear roadmap and actionable steps to move forward.

  • Customised action plan

  • Operational efficiency insights

  • Actionable recommendations​

And if systems and processes are something you need to work on, I have a gift for you! Download here my SOPs Starter Toolkit.


Outline essential systems and processes needed for growth

See which tasks can be delegated or deleted and which need to be done

Create a practical, actionable plan to implement change

Discovery Deep Dive Session

This discovery 90-minute session is the perfect opportunity to gain clarity, insight, and actionable strategies tailored to your unique business needs. 

  • 90min online session to understand your current processes

  • Summary report that includes the session findings and recommendations

  • Proposed action plan


$397 + GST

Achieve the business success you’re looking for!

Jon Randles

Business Advisor

"Laia has helped me a few times in my business, and last time she ran a strategy planning session for my new program to support Creative business owners.


Laia brings structure and processes - and makes it easy for me to follow a bouncing ball to do what I need to do, to achieve what I want to achieve.


I do this with my clients - but find it hard to do for myself."

VIP Days

Stop reacting and start being proactive

If you're unsure about how to elevate your business or decrease your work hours to focus on your area of genius, engaging me in a VIP Day will provide you with clear insights and a practical plan to follow.​


VIP Days are one-on-one sessions crafted to address your specific needs. During these dedicated sessions, I will work closely with you to assess and refine your business plan or next project.

In your VIP Day, we’ll look a the whole picture: 


  • Your strategy, your needs

  • Assessment and refinement 

  • ​Tools, systems and process optimisation

  • Actionable plan for implementation

  • Q&A and support


You will leave the session with a clear action plan.​




Don't have the resources to implement your plan or project? Don't worry, I can take care of execution for you or set your business up to be able to do it mostly in-house.

Clear systems and processes that keep your team on track and free up your time.

Consistently deliver high-quality work that stands out in your industry.

Create efficient and effective business practices that help you gain time back.

VIP Day Package

Book me in for a 6 hour day for a deep dive project with instant results.​ A follow up session is included in this package. 

This package includes: 


  • 6 hours day (this is typically in one session, but there is flexibility around hours / splitting the session)

  • Preliminary questionnaire, working workbook and other supporting documentation

  • Follow up session one week after the workshop


NZ$1,997 + GST​


Achieve the business success you’re looking for!

Chris Walsh

Director/Principal Planning Consultant at Tripp Andrews

"Our small team has grown over the last 2 years, and with the changing working environment, we saw it as both a requirement and opportunity to implement improvements within our business. Laia has been the perfect person to help us with this. She has pushed our team with her proactiveness and has worked efficiently, meeting all agreed deadlines. Her organisational skills were exactly what we needed. Thank you again, Laia."

Virtual Business Management Monthly Packages

Outsource your business management activities

A virtual business manager can be an invaluable resource if you need managerial support but don’t have the resources or need for a full-time, in-house manager.

Each business has different needs, which can be fulfilled with regular, ongoing outsourced business management. 


I become part of your team to lighten your load of management tasks, allowing you to free up your time, take advantage of new opportunities and grow the business you dream of. 


  • Manage your projects 

  • Hire and manage your team

  • Be your strategic right hand

  • Review and create standard operating procedures

  • Set up and manage databases

  • Business research and development


For those wanting a planning and strategic partner

Up to 20 hours per month


Monthly tasks may include: 

  • Annual strategy planning (action plan)

  • Tracking and execution of action plan

  • Project management

  • Operations management

  • Systems and processes

  • Tenders and request for proposals management


For those looking to regain their management time

Up to 40 hours per month


Monthly tasks may include:


  • Team management

  • Business research

  • Project management

  • Operations management

  • Systems and processes review, design and implementation

  • Workflows

  • CRM management

  • Business documents ad guidelines creation and updates

Supporting you to create the business you dream of.


For those needing a customised solution - we are here to support you! 

This is your ticket to business excellence.


If you're a growing business owner drowning in a sea of responsibilities, this monthly package is designed to liberate your time and peace of mind.


With a first step to understand your business needs, we'll create a tailored solution with the goal to empower you to thrive, make a meaningful impact on your business, and let you shine in your area of genius. 

Lucas Grossi

Ramp Up

"As a small business owner, our ability to accelerate and scale the delivery of our business without growing in permanent staff numbers meant using external help. Access to next-level advice is a lot harder to come by than I originally envisioned. Enter Laia (Elevate Business Management).


For the past 5 years, Laia has been a critical asset to our business, both at a strategy and planning level as well as at an execution level. With deep expertise in helping small businesses grow smartly, Laia has been consistently able to draw from her experience and adapt to our specific needs, maximising our efficiency and learnings and avoiding costly mistakes. 


She's implemented effective systems and processes that have enabled the business to go faster and better with an underlying philosophy of users in mind: "Build it in such a way that the right way is also the easiest way" has been her predicament all along, and it's worked great for us.


I found Laia to be proactive, efficient and fun to work with all this time. EBM's cost models are transparent and customised to our needs, enabling us to plan ahead. We'll continue to work with Laia in the future."

Laia Sastre | Elevate Business Manager

Hola. I’m Laia.

I get that it takes lots of time and energy to set the foundation of a business. 


As business owners, we want to be in charge of our time and flexibility, and it’s not always possible.


As a virtual business manager, I love to partner with small to medium businesses that want to work smarter, not harder, with fewer roadblocks getting in the way of what needs to be done. 


So they can grow a more profitable business without having to sacrifice work-life balance.

Three Simple Steps From Overwhelmed to Focused

1. Book A Call

The first step to working together is to schedule a consultation call. 


We’ll talk about your business's unique needs, goals, and challenges. During this call, I’ll help you to identify areas where my expertise and services can make a meaningful difference. 


I can tailor my approach to meet your requirements by understanding your challenges and aspirations. 


Additionally, this call serves as an opportunity to make sure we’re a good fit, ensuring a strong working relationship.


After your free 30-minute call, I’ll send a proposal detailing how Elevate Business Management can help your business.

2. Create A Plan

Once we’ve identified your business's needs, it's time to develop a strategic plan. 


This plan will serve as a roadmap to provide the necessary support and services to help you achieve your objectives. 


The plan will include clear, actionable steps, prioritised tasks, and milestones to track progress. 


The plan will be designed to adapt and evolve as your business grows and your needs change, providing ongoing support and direction.

 3. Make It Happen

With a solid plan in place, it's time to put it into action. 


I’ll begin implementing the strategies and tasks outlined in the plan, working diligently to ensure your business reaches its full potential. 


Throughout the process, we’ll keep in regular communication, providing updates on progress, addressing any challenges, and celebrating successes. 


As your trusted partner, I’ll keep you accountable to your goals and empower you to stay focused on the bigger picture. 


By working together, you'll be able to overcome obstacles, maximise opportunities, and achieve the growth and success you envision for your business.

What is a virtual business manager and other questions you might have

Let’s Start Working Together!

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