Partnering with Business Owners and Leadership Teams for Growth and Change
Clarity in Business. Energy in People
Overcoming Challenges For Business Success
When running a business, we want to manage our time and flexibility better, but achieving this can be challenging.
Many of my clients share their struggles with wearing too many hats that stop them from
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Concentrating on essential aspects of the business,
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Achieving a healthy work-life balance,
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Enjoying a sense of clarity and calm.
By addressing these challenges, through operations, coaching and team workshops, I help business owners, founders and leadership teams create a more cohesive and streamlined approach to managing their time, energy and growth.
Hola. I’m Laia Sastre. Fractional COO, Coach and Facilitator
I understand that establishing a solid foundation for a business requires significant time and energy.
Having experienced the process of building a business from the ground up, I also understand the complexities of delegating tasks and managing the various responsibilities involved.
After working in the corporate world, I felt I could make a real impact by meaningfully supporting smaller businesses.
I love working directly with the visionary founder of bespoke companies to make their visions happen by supporting the creation of a strong foundation to support their business growth, as well the execution of their strategy.
Alongside the operations work, I coach business owners and senior leaders one-to-one and run half-day and full-day workshops for leadership teams. I’m Spanish, I have worked across three countries, and NZ has been home since 2013. I work in English and Spanish.

Lighten The Load. Scale Your Business. Reduce Your Hours
Redefine Your Role
Create systems, processes and workflows that help you redefine your role as the business owner.
Reduce Your Workload
Delegate tasks to an expert, allowing you to free up your time to spend elsewhere.
Focus On Growth
With time and systems taken care of, make the most of opportunities for networking and growth.
With a background in business administration, operations and project management (as well as media, marketing and communications back in Spain), I’m passionate about helping business owners realise their vision, mission and goals.
I aim to collaborate with businesses to develop strong and efficient systems and processes, enabling them to scale up effectively.
Having gained experience across various industries both in New Zealand and internationally, I am well-equipped to support the day-to-day operations of your business, and to coach the people running it.


With over 20 years of experience, I specialise in business and project management—bringing clarity, structure, and momentum to growing businesses.
Whether it’s turning chaos into organised systems, building streamlined procedures, or managing your team with care and efficiency, I thrive on making things work better.
No matter if you're a start-up or an expanding business feeling overwhelmed by work, remember that you don't have to tackle everything on your own.
When you hand over the tasks that drain your time and energy, I step in with the clarity and support you need to lighten the load and move your business forward. And when what you need is space to think, I hold that too, through coaching and workshops.
Bachelor's degree in Journalism (communications)
Master's degree in Events Management
Certificate in Project Management
Coaching Certification & Other training
My Commitment To You
Open Communication
Upfront and honest communications make sure we are on the same page and help you achieve your goals in a timely manner.
Care
I work for your business as if it was my own and support you across many aspects of your business. Giving you peace of mind to take a break.
Efficiency
There is nothing more valuable than time while reaching your financial goals. I help my clients do what they do best, and let me sort the rest.






