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Virtual Business Management Services

Supporting small businesses in NZ to scale up with robust and efficient processes


Hi, I'm Laia!
A skilled & passionate 
professional in the business operations space

Hola, Laia here! I partner with SMEs to create robust and efficient systems and processes so they can effectively scale up.

I have experience in various industries, both in New Zealand and globally. I'm passionate about SMEs and the amazing talent that New Zealand has in this space!

What Can I Do For You?

I would love to be a part of your team – here’s a sample of the ways I can assist. Feel free to reach out for more information! 

Virtual Business Management

Having worked in various industries, both in New Zealand and globally, I can assist with the day-to-day running of your business. From getting systems in place to helping to grow your team, through streamlining your operational procedures, project management or managing your team. I also bring to the table experience in communications to support your marketing function if needed!

Standard Operational Procedures (SOPs)

My goal is to support you to review and create your current operational procedures so you can build a strong foundation for your growing business, which will lead to reducing errors, increasing efficiencies and profitability, creating a safe work environment and producing guidelines for how to resolve issues and overcome obstacles.


Supporting you to move from being a business operator to being a business owner.


Engaging me will give you time to focus on growing your business, reduce your workload and have a better work-life balance.



Pay for work completed only and forget about overheads (recruitment costs, annual and sick leave, training, office supplies, working space...)



Having a skilled and trained VBM partner, you can focus on what's important: your core business and growing it!

Would you like to know more?



Trusted by SMEs and Entrepreneurs 

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Let's Take Your Business to the Next Level

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Organised & Flexible

“I was lucky enough to have found Laia when I did and she has been an absolute legend. She has a very broad range of skills, works quickly and accurately and is very supportive. She is also extremely organised and proactive. As a startup moving quickly and constantly changing, she has been able to keep up and also understands that our needs and priorities are constantly changing. She is adaptable and dynamic! Would highly recommend her.״ 

Bex Rempel

CEO at ZeroJet Ltd

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Clear communication &
Value Add

“Hiring Laia is one of the best decisions I've made as I've scaled up. Her proactivity, clear communication, openness to feedback, and business know-how are adding immense value to not only my business but me personally as well.״ 

Aenslee Tanner

Leadership Coach

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Proactive & Efficient

“Our small team had grown over the last 2 years and with the changing working environment, we saw it as both a requirement and opportunity to implement improvements within our business. Laia has been the perfect person to help us with this. She has pushed our team with her proactiveness and has worked efficiently, meeting all agreed deadlines. Her organisational skills were exactly what we needed. Thank you again, Laia.״ 

Chris Walsh

Director/Principal Planning Consultant at Tripp Andrews

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Contact Me

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Want to stay in touch?

Each month, I send out information with resources, tools and tips designed to help you scale up your business with robust and efficient systems and processes. I’d love to send it to you, too. Are you Interested?

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