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Fractional COO & Leadership Coaching

Structure for your business. Space for you to lead it

Run Your Business. Don’t Let It Run You

Outsource your operations. Reclaim your time. Make space to lead

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Imagine having the space to think, plan, and lead — instead of constantly managing the moving parts of your business.

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If you’re a founder or business owner who’s too busy working in your business to work on it, you’re not alone. Most growing businesses reach a point where things start to feel messy, reactive, and unsustainable. That’s where I come in.

 

As your Fractional COO and coach, I help you:

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  • Turn chaos into clarity with smart strategies and simple systems

  • Implement your plans so things actually get done

  • Free up your time, energy and mental space

  • Scale sustainably — without burning out

 

You don’t have to juggle it all. You just need the right partner to help your business run smoothly, so you can focus on what matters most. Sometimes that partner runs the operations. Sometimes it’s a coach, or a facilitator who gives your team a day to step back. I do all three.

Create time to focus on your business. Start with clarity

​Don’t Let Lack of Time, Systems or Space Hold You Back

Fractional Business Operations Manager

Strategy, systems and day-to-day operations, handled, so you get your time back. Plans that get done and processes that run without you.

Leadership Coaching

One-to-one for business owners and senior leaders ready to change how they lead: time and energy, self-leadership, natural strengths and structure.

Team Workshops

Half-day and full-day workshops where a leadership team looks back, says what’s true and decides how it wants to work next.

Adrian Field, Dovetail Consulting Ltd.

"As our Business Operations Manager, Laia’s work with Dovetail Consulting Ltd has been transformational for our business, as we look to embed more robust business systems. Laia has introduced a range of systems and processes to ensure consistency and clarity across our team, and has led the implementation of a new project management system tailored to our organisation. Laia’s contribution to the company has positioned us well for our ongoing growth, and enabled replicable systems and workflows that can be adopted throughout the team. Laia is exceptionally organised, strongly delivery focused and adapts well to changing needs and circumstances. She is a delight to work with and has excellent interpersonal and communication skills."
Laia Sastre | Fractional COO and Leadership Coach

Hola, I’m Laia!

I’m a Fractional COO, coach and facilitator based in Auckland. Many of my clients tell me they wear too many hats in their business, and that stops them from doing what they love.

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Often, they’ve tried to delegate, but all their knowledge is tied up in their head.

 

Or they’ve subscribed to tools in an effort to start getting systems that support their business but aren’t using them to their full potential.

 

I love working directly with the founder or leadership team to build the foundation that supports growth, and to make space for the people running it to lead well.

Chris Walsh, Director/Principal

Planning Consultant, Tripp Andrews

​"Our small team had grown over the last 2 years, and with the changing working environment, we saw it as both a requirement and an opportunity to implement improvements within our business. Laia has been the perfect person to help us with this. She has pushed our team with her proactiveness and has worked efficiently, meeting all agreed deadlines. Her organisational skills were exactly what we needed. Thank you again, Laia"

Three Simple Steps From Overwhelmed to Focused

1. Book A Clarity Call

The first step to working together is to schedule a consultation call. 

 

We’ll talk about your business’s or team’s needs, goals and challenges. During this call, I’ll help you see whether Fractional COO support, coaching or a team workshop would make a meaningful difference.

 

I can tailor my approach to meet your requirements by understanding your challenges and aspirations. 

 

Additionally, this call serves as an opportunity to make sure we’re a good fit, ensuring a strong working relationship.

 

After your 45-minute call, I’ll send a proposal detailing how Elevate Business Management can help your business.

2. Create A Plan

Once we’ve identified your business's needs, it's time to develop a strategic plan. 

 

This plan will serve as a roadmap to provide the necessary support and services to help you achieve your objectives. 

 

The plan will include clear, actionable steps, prioritised tasks, and milestones to track progress. 

 

The plan will be designed to adapt and evolve as your business grows and your needs change, providing ongoing support and direction.

3. Make It Happen

With a solid plan in place, it’s time to put it into action. If we’re working together, this is where we run the sessions.

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I’ll begin actioning the strategies and tasks outlined in the plan, working diligently to ensure your business reaches its full potential. 

 

Throughout the process, we’ll keep in regular communication, providing updates on progress, addressing any challenges, and celebrating successes. 

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As your trusted partner, I’ll keep you accountable to your goals and help you stay focused on the bigger picture.

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By working together, you'll be able to overcome obstacles, maximise opportunities, and achieve the growth and success you envision for your business.

Latest blog articles

Let’s talk about what your business or team needs

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Each month, I send resources, tools and tips on systems, time and energy, and leading your team. I’d love to send it to you, too. Are you interested?

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